TERMS AND CONDITIONS AND RETURN POLICY

Our hope is that our products, eCourses and membership meets your expectation.

Products

Products are defined as items received via shipping or for download (like a book, eBook, or a journal)

There are no refunds on products.

E-Goods

E-goods are defined as the following:

– items that are downloaded after purchase (like templates, ebooks or ejournals)

– items you consume (use, attend, read, watch) in the moment or stored to watch later at your convenience (like online courses and workshops)

– items whose content is archived, is not happening in real time, and/or was created at an earlier point in time

– asynchronous courses in which there is an online component and live component

All sales of products and e-goods are final.

Live workshops are defined as live events participants either attend in person or via webcam.

The entire fee for any course/event must be paid before the first class day.
Cancellations before the first class day will result in forfeiture of ½ of the course fee.
There will be no refunds once the course begins.
If you are purchasing a live event/course/workshop for CE credit you must *attend at all times to be eligible to receive a certificate of completion.
You may be able to transfer your workshop ticket one time if you cannot attend.

*Attendance is defined as remaining in the room where the course is taking place or, remaining visible on camera if you are attending virtually.